Terms of Service

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your personal, non-commercial use, subject to these Terms. You may not copy, modify, or create derivative works of the Service, or attempt to access it in any unauthorized way.

We retain all intellectual property rights in the Service, including its code, design, trademarks, service marks, trade names, logos, and branding. Nothing in these Terms grants you any license or right to use our trademarks, logos, or branding for any purpose. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed in or on the Service.

By accessing and using the Service, you represent that you are legally permitted to do so. You must be at least 13 years old to use the Service. If you are under 13, do not use the Service.

You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.

You agree not to post content that:

• Is illegal or violates third-party intellectual property rights (copyright, trademark, patents)
• Is abusive, threatening, harassing, defamatory, or hate speech
• Contains discrimination or incitement to violence or illegal activity
• Is spam, phishing, or contains malware
• Violates the privacy or personal data rights of others
• Contains explicit violence or sexual content

We reserve the right to:

• Remove or disable access to content that violates these Terms
• Suspend or terminate accounts of users who repeatedly violate these Terms
• Cooperate with law enforcement if illegal content is reported
• Moderate, filter, or hide content that violates these Terms, applicable law, or the guidelines set out above

If you believe content violates these Terms, infringes your rights, or is unlawful, you can report it to us at legal@robinletter.com with enough detail for us to identify and evaluate it. We review reports on a case-by-case basis and may remove or restrict content or act on the responsible account where appropriate. If you’re affected by a decision and believe it was wrong, you can write to the same address and we’ll take another look.

By posting content to the Service, you grant us a limited, non-exclusive, royalty-free license to host, store, display, and make the technical copies (such as backups) needed to operate the Service and to make your content available to the other members of the Robin you posted it in. We do not use your content for any other purpose without your permission, and we do not sell or sublicense it. You keep all ownership rights in the content you post. You represent and warrant that you own or control all rights in your content and that it does not violate these Terms or applicable law.

Your content may include personal data. Our processing of personal data is governed by our Privacy Policy. Do not post personal data of others without their consent.

We may modify the Service, or introduce charges for some or all of it, at any time. Any charges will be clearly communicated to you before they apply.

Nothing in these Terms limits any rights you have under applicable consumer-protection laws that cannot be lawfully excluded.

We may suspend or terminate your access to the Service if you materially breach these Terms. Where practical and appropriate, we may notify you and give you a chance to address the issue first.

We may suspend or terminate your access immediately without notice if you violate applicable law, infringe intellectual property rights, or engage in activity that could cause harm to other users or to us.

Upon termination, your right to access and use the Service ends.

We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (“DMCA”). If you believe content on the Service infringes your copyright, send a written notice to our designated agent at legal@robinletter.com that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim has been infringed; (3) identification of the material you claim is infringing and information reasonably sufficient to let us locate it; (4) your contact information; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.

If content you posted was removed or disabled and you believe this was a mistake or misidentification, you may send a counter-notification to the same address with the information required by the DMCA. We may terminate the accounts of users who are repeat infringers.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory — including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any content will be preserved without loss. You use the Service at your own discretion and risk. Nothing in this section limits any warranty or right that cannot be excluded under applicable law.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

However, we retain full liability for:

• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable law

To the fullest extent permitted by law, our total liability for any claim shall not exceed the greater of the amount you paid us for the Service in the 12 months preceding the claim or the minimum amount required under applicable law. If the Service is provided to you free of charge, our liability is limited to the minimum amount permitted by applicable law.

We accept no liability for any loss, direct or indirect, that you experience as a result of relying on third-party information provided through the Service, or for inaccuracies in content provided by third parties.

To the fullest extent permitted by law, you agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or directly related to your breach of these Terms or your intentional misuse of the Service, including User-Generated Content you submit in violation of these Terms.

This indemnification does not apply to claims arising from our own negligence, breach of these Terms, or violation of applicable law. In jurisdictions where consumer indemnification is restricted by law, this clause is limited to the maximum extent permitted.

These Terms are governed by the laws of the State of Washington, United States, excluding its conflict-of-law rules, except to the extent the mandatory consumer-protection laws of your place of residence provide otherwise. Any dispute arising out of or relating to these Terms will be subject to the jurisdiction of the state and federal courts located in Washington, except where applicable law gives you the right to bring a claim in another competent court.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us concerning your use of the Service, superseding any prior agreements or understandings.

We may update these Terms from time to time. When we do, we will post the updated Terms on this page with a new effective date. Your continued use of the Service after an update means you accept the revised Terms.

If you have any questions about these Terms, contact us at legal@robinletter.com.